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Managing Member Profiles and Access

In Booklet, both Managers and Admins have the authority to manage member profiles and access, ensuring the community stays updated and organized. This article guides you through the process of editing member profiles and controlling member access.

1. Editing Member Profiles

Managers and Admins have the capability to keep member profiles current by editing photos, names, and about pages.

To edit a member profile:

  1. Navigate to the member’s profile page.
  2. Click on the ‘Edit Profile’ button.
  3. Update the photo, name, or about section as needed.
  4. Click ‘Save’ to apply the changes.

2. Managing Member Access

Access management is an essential tool for maintaining the health and integrity of your community. There are two actions that can be taken to manage member access: Locking and Deleting accounts.

2.1 Locking a Member Account

Locking an account restricts a member from logging in, removes them from the Members page, and halts all email communication to them. However, all their historical posts, comments, and profile remain visible.

To lock a member account:

  1. Visit the member’s profile page.
  2. Click on the ‘Manage Access’ button.
  3. Select ‘Lock Account’.
  4. Confirm your decision in the prompt that appears.

2.2 Deleting a Member Account

Deleting an account permanently removes a member’s profile, including all historical posts, comments, and activity. This should be used for members who no longer have access (e.g., non-paying members) or in cases of serious rule violations (e.g., spammers).

To delete a member account:

  1. Visit the member’s profile page.
  2. Click on the ‘Manage Access’ button.
  3. Select ‘Delete Account’.
  4. Confirm your decision in the prompt that appears.

Note: Both Admins and Managers can access the ‘Manage Access’ button. However, Managers cannot edit, lock, or delete an Admin’s profile, and managers cannot delete other managers.

Understanding these tools will help you maintain a vibrant, updated, and safe community environment. Always exercise caution and good judgment when editing member profiles and managing access.